Returns, Term & Conditions




It is our expressed intention to deliver all goods ordered through within 5 working days within the Ireland & with 7 days in the U.K. For purchases outside here please allow 10-12 working days.





You may cancel an order you make with and return any items already dispatched within 14 days of receipt of the said items (please see our “returns policy” below) and receive a full refund less the shipping costs. 

Returns Policy

Shop with no worries this Christmas. Exchanges have been extended up until the 7th January to take into consideration the Gifting Season.



We want you to be completely satisfied with any purchase you make from If, however, you have any reason to be dissatisfied with your order, we will refund or exchange the item in question, providing it is returned to us within 14 days and arrives back to in its original condition. All returns must be accompanied by documentation which quotes the original order reference number, along with a contact address (email or postal) and preferably a contact telephone number.  As the purchaser, you will be responsible for all returned items until such time as they have been received by  You will be responsible for the full cost of the return postage. Original delivery costs are not refunded and if you have availed of Free Shipping, these Shipping Costs will be taken from the Return (€5.95 within Ireland).   

Sale items or Items bought at a discount can not be returned.

When returning goods to we advise customers to obtain a ‘Proof of Postage’ certificate from the Post Office.

Orders from outside Ireland & the EU

Orders from outside Ireland & the EU could be subject to import duties & taxes applied to goods once they arrive at the specified destination. The purchaser will be solely responsible for payment of any such import duties and taxes. cannot predict whether or not such charges will be applied to a given order nor provide any indication of the amounts of import duty and tax that could be applied in any given territory. accepts no responsibility for any import duties and/or taxes incurred by the purchaser and advises purchasers from outside the Ireland/EU to obtain the relevant information from their local customs & excise office prior to placing an order.  

Please note:  Our terms & conditions comply with the Consumer Protection (Distance Selling) Regulations 2000 and do not infringe your statutory rights.

Privacy Policy is an ecommerce store powered by We are fully committed to protecting and respecting the privacy of all our customers and visitors.  The information collected from customers and visitors when contacting or placing an order with is used purely for billing and administration purposes and will be kept strictly confidential at all times. Contact and payment information will not be passed onto any third parties, nor will it be stored or collected.  When visitors use the website, information such as the ISP's domain, the time accessed and the pages visited may be stored purely as a means of analysing our web traffic and improving the content of the site.

Should you have any queries relating to our Privacy Policy, please contact us at:

Our story

Born and bred in the heart of Dublin City Centre, FRESH.CUTS. began selling its original designs and garments in Cow's Lane Designer Market in 2015.  The idea was to give people an option to choose better but not compromise on style or quality. An Independent family business it is run by Husband and Wife team Lorna & Steven and their new edition a beautiful little girl, Indi.

In 2015 we choose Organic materials and Ethical practices on a personal level as we didn’t want our brand associated with in humane working conditions or adding to an already polluted planet. As we grew as a brand and personally, we became even more aware about what sustainability really meant and entailed. What affects our business could have on the world and how we could make a commitment that will add to the future. Never giving up on our commitment to style or quality we committed to a sustainable future. We began to control every step of the process, from design to production and journey towards a Sustainable Company our family can be proud of.  Today all our FRESH.CUTS items are 100% GOTs certified Organic Cotton and come delivered in a compostable Mailer.  You can find more on our sustainable
practices here

Since inception our team has grown to 7 people based here in Dublin. We have one retail store located at 13 Castle Market, Dublin 2. Lorna still overlooks and designs all our own collections in house. All items are bespoke and manufactured to our own specifications and colours.  Our designs are collection based and limited edition so once they sell out we don’t do them again. We design trans-seasonal items that can we worn all year round and as such get the most wear.

Brands We Love

Fresh Cuts initially launched as a stand alone brand but through opening our first retail store in a basement in 2016 we found that Dublin & Ireland was missing a fully serviced ethical clothing store. While we design and produce casual apparel such as t-shirts and hoodies under the FRESH.CUTS brand, we had numerous requests from items such as ethical jeans, jackets and trainers. From here we added other brands from throughout Europe that had the same values and ethos as FRESH.CUTS and means we can give our customers a dedicated ethical and sustainable muti brand store that you can pick up everything one would need.